Display of Specified Commercial Transaction Law

Shop information

Distributor High Spirit Co., Ltd.

official website https://www.g-stream.co.jp/

Sales Manager Tomokazu Tauchi

■ Fukuoka Head Office 〒810-0042 Minami Building 3F, 1-15-6 Akasaka, Chuo-ku, Fukuoka City, Fukuoka Prefecture
■ Tokyo Branch Office 〒150-0001 3-25-18 THE SHARE Jingumae, Shibuya-ku, Tokyo

Phone number 092-738-7361

Email address customer@demiurvo.com

Necessary charges other than the product price ・Transfer fee when purchasing by bank transfer.
・Cash-on-delivery fee when purchasing by cash on delivery.
・Payment fee when purchasing with NP deferred payment.

Application expiration date
In principle, it will be 5 days after confirming the order (sending an automatic e-mail to confirm the order).

sales volume
There is no particular specification (there are settings depending on the product).

About payment

credit card payment
[Cards handled] VISA/Master Card/JCB/American Express
●Since our store conducts online authentication, we do not issue usage receipts.
●Payment in installments or revolving payments may not be possible depending on the details of the contract with each credit company.
●In the case of payment in installments, a handling fee will be charged according to the rules of the card issuer.
●Payment will be made on the withdrawal date based on each credit company's membership agreement.

Bank transfer
●Payment: Sumitomo Mitsui Banking Corporation
Fukuoka Branch (Fukuoka Shiten)
Normal 7687455 F) High Spirit

●The customer is responsible for the transfer fee.
●Please confirm the transfer fee at the time of transfer.
●We will ship the item as soon as we confirm the payment.
●If payment is not received within 5 business days, your order will be cancelled.

cash on delivery
● COD fee: 770 yen (tax included)
●Please pay the price to the courier driver in exchange for the product.
●If it is returned to us due to refusal to receive it, long-term absence, unknown address, etc., it will be cancelled.
If you wish to have it resent, please place a new order.

Consumption tax
● Consumption tax rate 10%
Consumption tax calculation order Consumption tax is calculated for each product.
● Consumption tax fractions less than 1 yen are rounded down.

Customs duties
●In the case of overseas delivery, customs duties (including various consumption taxes such as import consumption tax and local consumption tax, and advance fees, etc.) may be charged. Please note that the purchaser will be responsible for the cost.

About business hours

business hours
●Monday to Friday (*excluding holidays)

●We accept applications from the Internet 24 hours a day, 365 days a year.

Regular holiday
●Saturdays, Sundays and public holidays
*In addition, we will be closed during the year-end and New Year holidays, Golden Week, and summer holidays.

About delivery method and shipping fee

Sagawa Express
The shipping fee varies depending on the delivery area.

Shipping: Free shipping for orders over 3,980 yen

●Additional shipping charges may apply for remote islands and specific areas.
In that case, please note that our customer support will contact you.

● You can specify the desired delivery date and time.
*The delivery date will be specified after the 8th day after the order is placed.
*Times may vary depending on traffic conditions.

About returns and exchanges

●Cancellation after ordering is not possible. Please be aware of this before placing your order.

Product change, address change, redelivery
●Products cannot be changed after shipping is complete. Please make sure that the ordered product is correct before placing an order.
●It is not possible to change the address after the shipment is completed. Please make sure that your registered address is correct before placing your order.
●If the item is returned to us due to refusal to receive it, long-term absence, incomplete address, etc., you will be responsible for the return shipping fee and redelivery fee.

●We will respond only in the case of initial failure or damage.
●As a general rule, refunds and exchanges for customer convenience are not possible. If possible, you will be responsible for any shipping costs incurred.
●Returns and exchanges are not possible after 7 business days after the product arrives.
●If the item is out of stock, it will be shipped after arrival or refunded.
*If you would like a refund or exchange, please be sure to contact us and return the item according to our instructions. from our side
If you return the product before the guidance, we will not be able to respond after that.

Accident during delivery
●It becomes the correspondence in the delivery company. Please contact the shipping company that delivered your package.
●If the delivery company cannot confirm the actual product, we will not be able to handle it.

●Product specifications are subject to change without notice.