REMY POCHE FLAT iPhone 11 Pro

・The products are made using genuine leather.
-Because it is a natural material, not everything is uniform, and the charm of genuine leather is that no two pieces of leather are the same.
- The surface of the leather is easily scratched, so please handle it carefully.
・Please be careful when using leather products as they are vulnerable to water and moisture. Friction, sweat, and water may cause discoloration.
- Due to the nature of brushed leather, hair loss and color fading are unavoidable.
- Please be careful as dark colored items may transfer color to white or light colored clothing, and light colored items may transfer color to black or denim clothing.
・If the product comes into close contact with leather, similar materials, plastic bags, photographs, printed materials, etc., the color may easily transfer, and once transferred, it will penetrate and become difficult to remove. The same applies to ballpoint pen and magic marker stains, so please be careful.
This product does not use magnets, so it will not interfere with credit cards or other magnetic stripe cards.
・MagSafe cannot be used with this product attached. Please refrain from using it with a magnetic stripe card such as a credit card inside, as this may cause damage to the magnetic stripe.
- If you are concerned about the smell of the product (leather, adhesive paint, etc.), try drying it in the shade in a well-ventilated area.
*Please note that if you dry the leather for too long, it may become hard and crack.
・The area around the camera lens is not glued. Please note that this is a design feature.

・Do not wash. After use, wipe with a soft, dry cloth.
- If you use a cleaner or other cleaning product, be sure to use a dedicated product and test it on an inconspicuous area before using it.
-If you use leather oil or cream, we recommend an uncolored one for leather accessories.
- The use of thinners, gasoline, etc. is strictly prohibited.
If it gets wet, quickly remove the moisture by gently pressing it with a soft, dry cloth and dry it in the shade in a well-ventilated area. When storing, avoid storing it in a plastic bag; instead, store it in a soft cloth bag or similar in a well-ventilated area with low temperature and humidity.

●Shipping method: Sagawa Express. Shipping costs vary depending on the delivery area.
-Shipping: Free shipping for orders over 3,980 yen.
・The schedule may change depending on traffic conditions, etc.

●Payment method: Credit card payment
VISA／Master Card／JCB／American Express
·others
Shop Pay/Apple Pay/Google Pay/PayPal/Amazon Pay
・We perform online authentication, so we do not issue receipts or other documents.
・Depending on the terms of your contract with each credit company, you may not be able to make installment or revolving payments.
・If you pay in installments, a fee will be charged as specified by the card issuer.
・Payment will be made on the withdrawal date based on the membership terms and conditions of each credit card company.

・We will only deal with initial defects or damage.
・As a general rule, refunds and exchanges for customer convenience are not possible. If possible, you will be responsible for any shipping costs incurred.
・Returns and exchanges are not possible after 7 business days after the product arrives.
・If the item is out of stock, it will be shipped after arrival or refunded.
*If you would like a refund or exchange, please be sure to contact us and return the item according to our instructions. If you return the product before receiving guidance from our side, we will not be able to take any further action.

- Please note that there may be delays in delivery due to unavoidable reasons such as delays in delivery.
-If you purchase a pre-order item and a regular item at the same time, the items will be shipped once all the purchased items in the same cart are ready.
If you would like your regular items delivered sooner, please place two separate orders.