From September 2023, our brand will be renamed from Demiurvo to DEMIU.
In conjunction with this, a brand name and logo featuring the name DEMIU will be adopted.
Some products will continue to be sold as Demiurvo, but will be gradually redesigned.
We kindly ask for your understanding.

・Do not wash. After use, wipe with a dry, soft cloth.
・If using cleaning agents, always test them on an inconspicuous area first.
・For leather oils or creams, colorless ones for leather accessories are recommended.
・Never use thinners, benzene, or similar solvents.
・If it gets wet, gently press with a dry, soft cloth to quickly remove moisture, then air dry in a well-ventilated, shaded area. For storage, avoid plastic bags; instead, place it in a soft cloth bag or similar, in a well-ventilated area with low temperature and humidity.

・Our products are made from genuine leather.
・As a natural material, no two pieces of leather are exactly alike, which is part of its charm.
・The surface of the leather is easily scratched, so please handle it with care.
・Leather products are susceptible to water and humidity, so please use them carefully. Color transfer may occur due to friction, sweat, or water exposure.
・For napped leather, shedding and color transfer are unavoidable due to its nature.
・With dark-colored items, color may transfer to white or light-colored clothing. Conversely, with light-colored items, color may transfer from black or denim clothing, so please be very careful.
・Color transfer can easily occur if the item comes into close contact with leather or similar materials, plastic bags, photos, or printed materials. Once transferred, it permeates and cannot be removed. The same applies to stains from ballpoint pens and magic markers, so please be very careful.
・This product does not use magnets, so there is no risk of damage to magnetic cards such as credit cards.
・MagSafe cannot be used while this product is attached. Please refrain from using magnetic cards such as credit cards while they are inserted, as this may damage the magnetic strip.
・If you are concerned about the product's odor (from leather, adhesives, etc.), try air-drying it in a well-ventilated, shaded area.
*Please note that over-drying may cause the leather to harden and crack.

●Shipping Method
Sagawa Express
・Shipping fees vary depending on the delivery region.
・Shipping Fee: Orders totaling 3,980 yen or more qualify for free shipping.
・Delivery times may be affected by traffic conditions and other circumstances.

●Payment Methods
・Credit Card Payment
VISA／Master Card／JCB／American Express
・Other
Shop Pay／Apple Pay／Google Pay／PayPal／Amazon Pay
・Our store uses online authentication, so we do not issue payment slips or similar documents.
・Depending on your agreement with each credit card company, installment payments or revolving payments may not be available.
・For installment payments, fees set by the card issuer will apply.
・Payments will be debited on the due date according to each credit card company's member agreement.

・We will only accept returns for initial defects or damage.
・As a general rule, refunds or exchanges due to customer convenience are not accepted. If an exception is made, you will be responsible for shipping and other related costs.
・Returns or exchanges will not be accepted after 7 business days from the date of product arrival.
・In the event of a stockout, we will either ship the item after it is back in stock or issue a refund.
*If you wish for a refund or exchange, please be sure to contact us and return the product according to our instructions. If you return the product before receiving instructions from us, we may not be able to process your request.

・Please note that delays may occur due to unavoidable circumstances, such as late arrivals.
・If you purchase both pre-order and regular items at the same time, all items in the same cart will be shipped together once they are all available.
・If you wish to receive regular items sooner, please place two separate orders.